Archive for September, 2007

Embracing the blogging chaos

Glen Stansberry discusses two types of bloggers:

Musers- Musers like to take information and extrapolate. Or abstract ideas. Or nothing related at all. But that’s ok… their readers know and expect this whimsical style from the writer. (Think Kottke, SvN, Seth Godin.)

Reporters- Information junkies that think structurally. Information is currency, and these bloggers are stinking rich. (With information, that is.) Reporters typically don’t deviate too much from the facts, and like to be the first to spread the word. And boy are they regular. They’re like prune juice of the blogosphere. (Think Techcrunch, Micropersuasion, GigaOM.)

Glen goes on to talk about determining your style and accepting it. This is a good thing - self-awareness is the first step to enlightenment, or so it is said. If you do what is easiest for you, then you will find it easier to do (and this is both a terrible truism and a profound statement). In other words, if you pick your style (Muser or Reporter) and stick to it, then you will likely be more successful. Basic common sense, and I can’t fault the logic.

Does this mean that Musers can’t stick to a posting schedule, or Reporters can’t do some analysis or reframing with the news? No. It is just harder. If you go with the path of least resistance, then things work better.

There is a concept in consulting called “embracing the chaos” - taking advantage of things that don’t look like they form part of the solution. It’s about putting some lateral thinking/reframing/edgecraft into action and coming up with a way to make the problem the answer. If you’re stuck on an island in the middle of nowhere and life hands you lemons, pass the tequila bottle and the salt - then apply for a liquor license :)

What is the easiest way to follow the path of least resistance, to embrace your own blogging chaos? Here are a few things to get you started:

  • Identify your blogging style by reading Glen’s article.
  • Look at your life situation - if you are a stay-at-home parent, you don’t have to join the mommyblogger/daddyblogger world (but you could think about it).
  • Look at your challenges - if you’re an out-of-work car mechanic, think about ways that people could benefit from your knowledge and experience. If you’re suffering from a chronic illness, think about how other people could benefit from the things you have learnt (in the UK they have embraced this particular chaos and have “professional patients” who help other people with the same condition as them).
  • Look at what you have around you and hit them with lateral thinking techniques like reframing and edgecraft.

There are a thousand opportunities in the chaos of everyday life - and it can be the greatest feeling in the world to embrace the chaos and turn it into something truly remarkable.

What’s your blogging style like? Are you interesting in Internet marketing tactics or are you content just publicizing your site by word of mouth? Cheap web hosting will let you explore your blogging style. After you establish your sites, you can even sell your domain to make some money off it.

Am I a Blogging Consultant?

…or a consultant who blogs?

I’ve found myself thinking about this since blogging at the Oz-IA conference. I met wiki consultants, mind-mapping consultants, social computing consultants, and, well a lot of consultant Information Architects (like myself). I didn’t meet any Blogging Consultants, but I’ve heard the term used here and there. I like to think of myself as a consultant who blogs, but I’m curious about what a Blogging Consultant is, and what they do.

I’ve advised clients and colleagues on blogging as part of wider communication/HR strategies, and find myself being drawn into a fair few conversations around the joys and pitfalls of corporate blogging. This is still only a small part of my consulting work and that of the local consultancy.

Where is the line?
So when does someone leave the consultant-who-blogs category and become a Blogging Consultant? Where is the line? I currently label myself a Consultant Information Architect (IA), but when you get right down to it I am a Consultant who does IA work. It is fairer to say that I use IA tools and methodologies to help clients and the consultancy. The bigger picture includes a heap of other skills that apply themselves anywhere in the consulting world, including:

  • business process modeling and re-engineering,
  • facilitation, and
  • communications strategy.

At the moment I’m undertaking a short engagement that, if I had to put a label on it, would be closer to technical business analysis/data modeling than IA. So I can’t say that I qualify as a Blogging Consultant on the “100% of time spent consulting on blogging” criteria.

Is it about intensity instead?
If being a Blogging Consultant is about applying expertise when required, regardless of total time spent, then I probably do qualify. When I’m talking about blogging, it is in the context of meeting a stated need - usually one of the following:

  • the need to raise awareness within a specific target audience,
  • to be identified as the employer of choice,
  • to appear more human/personal,
  • to show thought leadership in a given field, or
  • to sell a specific product - and this can be an item for sale, a methodology, or another free resource like a white paper.

Blogging is only one potential part of a solution that could also include a wiki, direct client contact, conference attendance/sponsorship, white papers, and  Marketing 1.0 tools (like brochures, newspaper advertisements, and t-shirts). My first question when I hear “we need a blog” is (and should always be) “What do you want to achieve?”. Blogs may be an answer, but my humble opinion is that they are rarely the only component of a holistic solution.

As an aside - I believe that there are too many consultants in the world who provide answers rather than solutions - I’m proud to work with the “solutions not answers” crew at SMS.
Is the label important anyway?
It is only important where people place an emphasis on it. There have been that many arguments over the years around “what is an IA?” that I’m not sure it is even worth considering the label as anything more than a convenience - it is a way of putting a circle around a bundle of services that may be shared between a client and a service provider. People get hung up on labels where there is money involved, and this is understandable if a little sad. It is not about what the business card says, it is about the good that you can do, and the difference that you can make. That said, like the black suit and white shirt, I understand that appearances are important. But a good tailor can only get you through the front door - it is in showing worth that we get to stay and do good.

My conclusion
…is that I’m not comfortable calling myself a Blogging Consultant at the moment. If I was working for myself, and there was work in corporate blog consulting, then I might think about using this as a promotional/marketing tool. How I would do this is an interesting post in and of itself for another day.

Blogging Friendships

Friends make things easier. They are there to share the good stuff and help you through the bad.

It is said that three friends make a bad job bearable. Returning to a client site this morning where I’ve spent a lot of time over the last couple of years certainly brought this point home - I’ve worked with these folks a lot and consider many of them friends as well as clients.

In the blogging world, it is the same - friends make the blogging easier. And blogging isn’t always easy - it can be hard work killing the blog monster before it kills you.

I’ve got a lot of real-world friends who blog, and I’ve made a lot of friends blogging. I won’t mention them all here - because I would forget to mention one or two without meaning to in my tiredness and offend them. I link to them when I can, and they are all wonderful.

I’d go so far as to say that it is impossible to blog for any length of time without genuine friends who also blog - and there have been many occasions over the last few months where it has been so much more than just digging for reciprocal links - bloggers are some of the nicest, most selfless, helpful people I know. When you’re married to the blog, friends can make all the difference.

There are some blogging friends that you only get to “see” online, so giving them a friendship bracelet isn’t really an option. But why not! There are many fashionable bracelets that would perfectly fit a blogger’s style, like bracelets with web-themed charms or bracelets that support a cause that’s important to them, like a Lance Armstrong bracelet.

Niche success tip: Step outside the echo chamber

Metablogging (that is, blogging about blogging and bloggers) suffers from echo effect - someone starts something, other people pick up on it, and before you know it, there are 2,927 posts about the one thing.

Herd behaviour is a survival mechanism for animals that live in societal groups. Every member does the same thing, or at least does similar enough things, most of the time. We’re social animals, we want to be accepted, so we try to more or less fit in. It’s only natural.

While there is safety in herd behaviour, it does get to be a bit of a drag reading the same old stuff from 20 different blogs. It goes something like this:

  • someone says something, or launches a new way of advertising, or a new product comes out, etc.
  • someone adopts the product or supports/bashes the concept
  • the third generation ripples out with more agreement or dissent
  • the fourth generation agree or disagree with everyone else.
  • the next big thing comes along and everyone jumps onto it.

And the world turns and the beat goes on.

Apart from boring the pants off your readers, is there anything wrong with being a member of the echo chamber?

Hell yes.

If you are echoing, you’re generally talking about something that is hot now, and won’t be next week or next year. You’re not creating timeless posts - and not adding something of value to your niche.

Sure, you can write a good echo post. You can add a unique angle to the echoed topic through something like reframing or edgecraft.

My advice is to avoid the echo chamber whenever you can resist the urge. I’m human, and I want to be a good community member, so I do echo sometimes. I understand that it is impossible to avoid the echo effect entirely. But I am working on improving my writing, and I know that if every post is an echo post, I’ll never make it to top 10 of the Australian Top 100 Blogs.

Let me ask you this: would you rather be good enough, or truly great?  Can you stay within your niche and yet write a post that redefines part of it? That adds something of value? If you can do it once (and I believe that everyone has it within them to write something that totally blows their readers away), then you can probably do it again.

This is not rah-rah entrepreneurialism (not that there is anything wrong with that). I’m not trying to sell you tickets to a seminar or get you to buy my book. Just asking you to believe in yourself and put the mental work and time into creating a post that avoids the echo chamber.  I’ll enjoy reading your blogs all the more for it :)

Blogging when you are tired

The second day of Oz-IA is just about to start and I’m feeling a bit weary after a hectic day yesterday. I’m asking myself if it is worth blogging when tired.

We’ve seen posts over the last couple of months on how to blog when you’re ill (and when not to blog). In this busy busy world, should you blog when you are tired?

For some people, the answer has to be ‘yes’ - at least if they want to blog at all - because lifestyle/work issues mean that they are always tired. This is not ideal (either as a way of life or as a way of blogging).

So you need to think it through: do you really need to blog when you’re tired?

Let’s say you’ve thought about it and you’ve decided that you need to blog anyway. Here are some tips for blogging when you are tired:

  • it seems easier to rant when you’re tired. This is OK when you run a rant blog and your readers are expecting it - but not OK if it is out of character. The lesson here is think twice before getting snarky (easier said than done)
  • mistakes are easier to make - going without sleep can be the equivalent of drinking over the legal limit and contributes to a lot of road injury statistics. If you’re tired, re-read the post top-to-bottom and make sure you’ve used spell-check.
  • it’s harder to think when you’re tired - posting ideas can be too hard to come up with. My solution to this is to have a store of posting ideas saved as drafts in WordPress - they are there every time I click on the “Write” tab. Every time I think of an idea I email it to my GMail account from my phone with a ‘todo’ title - GMail tags todo emails separately.

So how are you feeling now? Are you tired? Are you going to blog anyway?

Reviewing Invisible Illness CFIDS/FMS

Viviana Walters left a comment on my Love those stumblers post:

Your review is interesting. Do you mind reviewing my blog site. I don’t want to drive people away, I want to help them. I do need to make money in the process, but helping people is my first priority.

Take care,

I replied:

Hi Viv,

thank you for your comment.

Your blog is wonderful - the ads don’t come up at all on my portable reader unless I scroll right to the bottom of the screen, past the posts. It reads well on the desktop web browser as well - again, the ads don’t get in the way of the content.

Without annoying people too much you could probably insert a one-line text ad at the bottom of each of your posts going out to the RSS feed.

Your blog is also inspiring - I had a brush with something like an extremely mild form of CF several years ago that was unexplainable by the doctors I saw at the time - I believe that you are helping people with your writing.

Best regards, and good luck with it all, Andrew

Viv is writing about a difficult subject - chronic illness and pain management are scary things for those touched by them - and the rest of us probably try to avoid thinking about them wherever possible.

She could introduce the one line text/link ads (as opposed to TextLinkAds, although these are an option too) in the same way that Wendy Piersall does them - one line at the bottom of each post in the RSS feed, doesn’t annoy anyone (unless they are genuinely weird I guess, some people are rabidly anti-advertising).

The format works well - putting on my reader advocate hat (which I’ve done a lot lately) and wanting to get to the articles with a minimum of hassle - there is nothing between me and the content. My needs as a reader are fulfilled quickly with no fuss.

The only thing I would change, to reach a wider audience, is to get a dedicated domain name and probably move to dedicated hosting to allow fine-tuning of the ad placement. Blogger.com is wonderful for getting started, don’t get me wrong, but there are limits to what you can do with a free account.

And Viv: my best wishes go with you.

Susie Bright Blows It

I like Susie Bright: she is witty, irreverant, and interesting.

What she is not is kind to readers of her RSS feed - she publishes a partial feed and then you have to go to her site to read the rest of the article. Which means waiting for a heap of ads to load. This is not so much of a problem for desktop readers - to them it is merely annoying. Portable readers (like myself using Opera Mini) get to wait while a whole page (as far as we can scroll down) loads every ad in her left sidebar, then go to the bottom of that page, then click on “Next” before we get to the actual content we’re interested in. It is needlessly unpleasant.

When you’re famous, you can get away with this sort of thing because people will read what you have to write anyhow. Well, most people. I’m voting with my feet and like John Chow, Susie is off my reading list. She won’t miss me, and if I miss her, there is always the occasional session on Google Reader on the laptop to catch up.

Love those Stumblers :)

You’ve gotta love those StumbleUpon fans :)

stumbleupon.jpg

884 visits - most in the last 24 hours - to my original reframing as a content idea source post.

Thank you :)

BlogRush: The categories suck because…

…there aren’t enough of them.

Don’t get me wrong, I like the BlogRush concept. I joined myself. But the $%^&* categories aren’t finely grained enough to fit the niche here or over at On Blogging Australia. I blog about blogging and (sometimes) about other metabloggers. So my attempts to follow Darren’s advice to pick the right category (and he says that this is hard for the same reason) falls a little flat because there isn’t a blogging/metablogging category in BlogRush.

Pop psychology 101 moment: Matt will pick me up on this and quote the right references as he’s a genuine psych nerd :) People categorise things to put a boundary around them so that they can be dealt with - excluded from stream of consciousness such that we can do what is in front of us. In my head there is a category of things called ‘elephants’ - because one is not sitting on my keyboard right now I don’t have to worry about any of the things called ‘elephants’. If I think about it, I am concerned about the ivory trade and habitat devastation in Africa and Asia that affects elephants, but I can probably get through my day without having to engage with the concept of elephants. We categorise because we must, and humans are very good categorisation machines. I work as an information architect mainly because I understand that different people categorise things differently and I love to find out why and how they do so.

Categorisation systems fail for a variety of reasons. One of the easy ones to spot is when they are too coarse - that is, there aren’t enough categories to fill the needs of the people using them. Most tagging sites (like Digg and coRank) don’t have enough categories - they use this as a way of limiting the types of posts that they want to promote.

Where BlogRush has gone wrong is to limit the potential usefulness of the concept. They’ve done this by not allowing users to be specific enough with their categories. Contextual advertising (even of shared blog links) relies on the links being clickable - if they aren’t of interest to the people who are reading the blog, they will not be clicked on, and the increased traffic becomes an empty promise.

How do they fix it? Add more categories. Lots more. This needs to be done carefully for the following reasons:

  • because different people think differently, coming up with a taxonomy (a pigeonhole system where every blog has only one category) that will work for the greatest number of bloggers is no easy thing. If it was, we wouldn’t need librarians (acknowledging that librarians do a whole lot more than this).
  • category labels are going to be an issue - they need to be thought through to avoid confusing user bloggers.
  • currently the structure is flat - should they move to a hierarchical model? And if so, which one? Because a lot of Aussie bloggers write about Australia, is it sufficient to have a Country > Australia sub-category? Or should it be Blogs > Australia? And what about Aussie bloggers that blog about Aussie bloggers? Would enough people use a Metablogs > Country > Australia category to make it worthwhile? And if they allowed user creation of categories, would there soon be a Country > Australia > Metablogs category as well as the Metablogs > Country > Australia one? You can probably see how messy this might get in a hurry.

The BlogRush concept is a good one and I believe that it is worth taking part in it as an experiment. But they do need to do something about those %^& categories :)

Give yourself permission to play

In blogging, as in life, you need to give yourself permission to play.

I’ve been having a comment/email conversation with Snoskred about niche blogging and the need for niche bloggers to not be too rigid - she feels that it is OK to step outside the niche every now and then - and I am coming to agree.

Extending this analogy - that of not sticking to the one thing all the time - how else might a niche blogger play?

Apart from the obvious (such as enjoying the company of loved ones and walking on the beach) here’s a few examples based on my own experience:

  • set up a forum: this can be in support of your niche, and you can even set it up within your blog if you want.
  • open an online store: this can be something complex involving manual supply chains (sourcing and packaging products yourself) or automated (through something like dropshipping) or just simple (such as an Amazon A-Store set up to sell books and other goods that fit within your niche).
  • set up a dating site: this may sound nuts, but if you’ve ever set up a content management system (like WordPress or Drupal) or a forum then you can probably set up something like osDate.

Please note that there are some fairly serious potential legal implications to any of the above - I’m not a lawyer, and I’m not qualified or entitled to give advice on the topic, but anyone reading the news could probably work out the potential downsides themselves. And remember to stay compliant with the tax folks about that extra income (if they make any extra income that is).

How else might you give yourself permission to play?